MyAcque 2.4.6

Acque SpA – Freeware – Android

MyAcque is the app developed by Acque for residents of Basso Valdarno. It empowers users to manage their water services autonomously and securely from their smartphones, providing convenience whether they are at home or on the go. The application allows for seamless access to essential water service management tools.

To get started, users need to download the app and complete the registration process. If you are the holder of a water utility account, you can easily set up your profile by entering your details—readily available on your bill's front page—and gain immediate access to digital services tailored for your needs. Existing users who are registered with MyAcque on desktop can log in using the same credentials for quick access.

With MyAcque, users can:

Submit self-reading of their water meters
Activate e-billing to receive invoices via email—an eco-friendly, fast, and secure option
Set up direct debit payments from bank or postal accounts
Check payment statuses and download or pay invoices directly using credit cards securely
Monitor the progress of ongoing requests
Report any issues related to public land or personal utility

This app truly enhances the user's experience with respectful consideration for modern needs, encompassing a comprehensive range of functionalities to facilitate water service management.

Overview

MyAcque is a Freeware software in the category System Utilities developed by Acque SpA.

The latest version of MyAcque is 2.4.6, released on 04/05/2025. It was initially added to our database on 12/28/2024.

MyAcque runs on the following operating systems: Android.

MyAcque has not been rated by our users yet.

Pros

User-friendly interface that makes it easy for anyone to navigate.
Real-time water consumption tracking helps users monitor usage effectively.
Offers detailed reports and analytics which assist in better water management.
Mobile app availability allows for easy access on the go.
Integration with smart home devices for enhanced automation.
Alerts and notifications for unusual water usage or leaks provide proactive management.

Cons

Limited availability in certain regions may restrict user access to the app.
Requires an internet connection to fully utilize its features.
Some advanced features may require a subscription or additional fees.
The initial setup can be complicated for non-tech-savvy users.
Customer support response times can vary, leading to frustration.

FAQ

What is MyAcque?

MyAcque is a digital platform developed by Acque SpA that allows users to manage their water services online.

How can I create an account on MyAcque?

To create an account, visit the MyAcque website and click on the 'Sign Up' button. You will need to provide your personal details and your water service contract number.

What features does MyAcque offer?

MyAcque offers features such as bill management, consumption tracking, payment processing, service requests, and access to customer support.

Is MyAcque available on mobile devices?

Yes, MyAcque has a mobile-friendly website and also offers a mobile application that can be downloaded from the App Store and Google Play.

Can I pay my water bill through MyAcque?

Yes, you can easily pay your water bill online through the MyAcque platform using various payment methods.

How can I track my water consumption using MyAcque?

You can view your water consumption history and monthly usage reports directly in your account dashboard on MyAcque.

What should I do if I forget my password for MyAcque?

If you forget your password, click on the 'Forgot Password' link on the login page and follow the instructions to reset it.

Is there a customer support service for MyAcque users?

Yes, MyAcque provides customer support through a dedicated help section on the website and via contact forms for specific inquiries.

Can I report issues with my water service through MyAcque?

Yes, users can report issues such as leaks or service interruptions through the service request feature in the MyAcque platform.

Are there any fees associated with using MyAcque?

There are no fees for signing up or using the basic features of MyAcque. However, standard billing charges apply for water services.

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