MyAcque 2.4.2

MyAcque is the app developed by Acque for residents of Basso Valdarno. It empowers users to manage their water services autonomously and securely from their smartphones, providing convenience whether they are at home or on the go. The application allows for seamless access to essential water service management tools.

To get started, users need to download the app and complete the registration process. If you are the holder of a water utility account, you can easily set up your profile by entering your details—readily available on your bill's front page—and gain immediate access to digital services tailored for your needs. Existing users who are registered with MyAcque on desktop can log in using the same credentials for quick access.

With MyAcque, users can:

• Submit self-reading of their water meters
• Activate e-billing to receive invoices via email—an eco-friendly, fast, and secure option
• Set up direct debit payments from bank or postal accounts
• Check payment statuses and download or pay invoices directly using credit cards securely
• Monitor the progress of ongoing requests
• Report any issues related to public land or personal utility

This app truly enhances the user's experience with respectful consideration for modern needs, encompassing a comprehensive range of functionalities to facilitate water service management.